Customer Survey

All information will be treated in the strictest of confidence and not passed to any third party.

Please make sure you fill out the fields in bold.

Company Details

First name
Last name
Title
Organisation
Address
Address (cont.)
City
County
Postal Code
Country
Work Phone
FAX
E-mail

What products/services do we provide to you? Please tick all that apply.

POS Advertising Material - General
Cardboard Display Units - Floor Standing
Cardboard Display Units - Counter Standing
Print for Packaging
Special Printed Coatings
Decals
Metal, Tube, Wire Displays
Vacformed/Fabricated Plastics
Digital Posters / Banners / Signage

Please provide us with your response to the following questions by clicking the button in both columns 'A' and 'B' for the statement that you feel most appropriately applies to the following questions

Are we accessible when you need us?
Are our staff always helpful and courteous?
Do we respond to you in a timely manner?
Do our people give you confidence in their ability to address your needs?
Are we generally proactive in the service we provide you?
Do we keep you up-to-date with additions and improvements at Kenton?
Do our staff demonstrate a positive / 'can do' approach?
Do you feel that we understand your business?
Do we provide effective solutions to your problems?
Do we meet agreed deadlines?
Do we get it right first time?
Do we meet your quality expectations?
Is the documentation we provide clear, concise and understandable?
Do you feel that we provide you with 'Value for money'?

Please use the space below to add any further comments or suggestions you may have.